TRIPOLI SAIL

YOUR TRAVEL

COMPANION

SERVICES

SERVICES TO MAKE YOUR

TRAVELS EASIER

Tripoli Sail Travel provides airline tickets on most major

worldwide carriers and to almost any destination in the

world (including domestic destinations within the United

States).

Flight Schedules – where applicable, we offer at least three

options with the best prices and availability options.

INTERNATIONAL AND DOMESTIC TICKETING

Tripoli Sail Travel provides airline tickets on most major worldwide carriers

and to almost any destination in the world (including domestic destinations

within the United States).

Flight Schedules – where applicable, we offer at least three options with the

best prices and availability options.

Tripoli Sail Travel uses the internet for market researching and

communications and relies on the Customer Relation Management System

(CRM) for all client reservations as it enables our staff to identify what the

customer is looking for. The CRM and makes customer data quickly available,

and the process of data storage and retrieval relatively simple. It also

increases the speed and efficiency of the communication between Tripoli

Sail Travel and the suppliers.

WORLDWIDE HOTEL RESERVATIONS

Tripoli Sail Travel believes that the process of customizing a service begins

even before guests arrive at the hotel. This is accomplished by identifying

the reasons behind their visit right from the moment of booking. This way, it

is possible to adapt the offer to meet the individual needs and to provide a

range of options and services that will guarantee a tailored experience. The

service is based on understanding guests’ requirements, and to achieve

that we train our employees to anticipate the needs before they are even

expressed. We aim to instill a perception of care and attention that will

render the stay unique and help you make unforgettable memories.

VISA ASSISTANCE AND APPLICATION PROCESS

Tripoli Sail Travel provides the currently available visa services in the

country, we can provide urgent appointments

(Urgent appointments take place one or two days after receiving the

passport or the approval from your side, and the extraction occurs within 2

to 3 business days).

GROUP TRAVEL, MEETINGS AND EVENT

We can manage everything for you, from concept creation, program designing,

creative services and production, to taking care of event management through

delegate registration, technology, group travel bookings and all the on-site logistics.

Tripoli Sail Travel coordinates events that will truly capture your business concepts

and the goals you aim to achieve. From the initial sourcing of venues,

accommodation and suppliers, to the delivery of the event itself and the post-event

debriefing. Our specialized team is an extension of your team.

24/7 EMERGENCY SUPPORT

With Tripoli Sail Travel’s 24/7 emergency assist service and personal support,

you can enjoy peace of mind anywhere in the world. Our team can assist

you day and night with emergency services, such as last-minute changes to

itineraries and travel bookings. The well-being of your travellers and

yourselves is always our priority.

We realize that some things can never be controlled, but we will always

provide every possible assistance through our Emergency Out of Hours

team, who is 24/7 available to support you.

VIP SERVICES

Tripoli Sail Travel is proud to be the first travel agency in Libya that provides a

special and unique VIP section. Our staff in the VIP section are experts in

dealing with businessmen and have the ability to provide good travel

consultancy. The VIP section will be 24/7 at your service.

ACCOUNT MANAGEMENT

In order to create effective working relationships, we encourage our new

clients to meet the accounts team at the initial set-up stage and to identify

exactly what is important to their organizations. This not only enables us to find

the most suitable reservation team for your needs, but also to know our ability

to contribute to your travel policy formulation, or the negotiation of corporate

discounts with any airlines, car rental companies or hotels.

Our unique approach to strategic account management means your business

will be partnered with reliable travel and procurement professionals who you

can trust for the best possible results.

Under Tripoli Sail Travel’s account management program, your business will receive:

  • A dedicated and personal account manager, with extensive experience in all

         aspects of corporate travel management.

  • Effective and ongoing assessment of your spending, existing travel

           patterns, culture and travel behavior.

  • Advanced management information reporting.

Tripoli Sail Travel’s account management program is the knowledge and

experience of our people when it comes to reporting and analysis. Our account

managers know how to extract, analyze and present the right information to

help your organization get the most value from your travel spend.

TRANSPORTATION (FOR GROUPS – INDIVIDUALS – VIP) AND AIRPORT ASSISTANCE

We are transportation and event specialists with local knowledge of

transport availability, safety, quality, the best routes and the seasonal

events that may impact your transfer.

TRIPOLI SAIL TRAVELS

FUTURE SERVICES

In the future, Tripoli Sail Travel might open more agencies in different locations, and may participate in

additional segments of the travel market as the adventure travel market reaches maturity. Tripoli Sail

Travel is researching the market to identify potential opportunities for future sales. The company’s

long-term goal is to establish itself as an internationally recognized provider of top-of-the-line

adventure travel. This goal does not prohibit Tripoli Sail Travel from participating in additional

segments. It does, however, provide a corporate focus and a differentiated offering.